Cisco Systems: The Supply Chain Story
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(Case Code: ITSY001) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
: |
ITSY001 |
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Shipping & Handling Charges extra
ThemesCorporate Social Responsibility
Themes
e-Supply Chain Management |
| Case Length |
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08 Pages |
| Period |
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1984-2002 |
| Pub Date |
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2002 |
| Teaching Note |
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Available |
| Organization |
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Cisco Systems |
| Industry |
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Computer
Networking |
| Countries
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USA |
Abstract:
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The case examines Cisco's innovative business model, which was based on a
networked supply chain.
This type of supply chain made the exchange of information between customers,
suppliers, service partners and employees faster and easier.
The case gives a
detailed account of Cisco Connection Online (CCO), Cisco's e-business site.
The
case also examines Cisco's excess inventory problem and the steps taken by Cisco
to overcome this problem.
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Issues:
» Understanding of how a company can use networking techniques to link
suppliers and distributors, resellers, customers, manufacturers closely to its
in-house processes.
Contents:
Keywords:
Cisco, business model, networked supply chain, information,
customers, suppliers, service partners, employees , Cisco Connection Online, CCO,
e-business, inventory.
Cisco Systems: The Supply Chain Story
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